Planet Blog: How to be polite online

While most agree that social media makes communicating easier, it remains up to the people using technology to keep what they're saying polite and

Forums, comments and other online discussions often become aggressive because we forget there's a real person on the other side of the screen, according to social media expert Nicole Simon.

She explained the new rules of etiquette that have evolved with social media and what people can do to keep online conversations from degenerating into rude attacks.